Privacy information
Clear privacy information for families.
This page explains what information may be collected, why it is used, and how it supports accounts, bookings, and payments.
What information may be collected
Tech Den Academy may collect account details such as names, email addresses, household member information, booking records, and notes that help deliver suitable sessions.
Payment processing information may also be handled through Stripe when credit packs or memberships are purchased.
Why the information is used
Information is used to create and manage household accounts, process bookings, keep track of credits, support session delivery, and respond to enquiries.
Where payment services are used, information is also used to confirm successful purchases and keep household balances accurate.
How information may be shared
Information may be shared with service providers that help run the website or payment process, including Stripe for checkout and subscription billing where relevant.
Information may also be shared when required for legal, safeguarding, or regulatory reasons.
Retention and security
Records are kept only for as long as they are needed for account management, session delivery, support, safeguarding, or legitimate business administration.
Reasonable steps are taken to keep account, household, and payment-related information secure.
Your privacy rights
People can ask about the personal information held about them, request corrections, and raise questions about how their information is being used.
Because Tech Den Academy may work with children and families, the privacy information should stay clear, accessible, and easy to understand.
Keeping this notice up to date
This privacy notice may be updated from time to time to reflect changes in the service, contact details, or legal requirements.
The latest version on this website is the version that applies at the time you use the service.